Frequently Asked Questions
What is WixiPlay?
WixiPlay is the best cryptocurrency dice gambling site. The main goal is to bring you the greatest gambling experience ever with all the high-end features. You can play using 9 cryptocurrencies and if you want, you can exchange them in a few seconds. The Provably Fair and NONCE system makes your game 100% manipulation free. Low House Edge (1%) provides a reasonable opportunity to make real money. We are always open for your feedbacks and suggestions that may help to improve ourselves and our favourite website. WixiPlay will make you feel lucky for real.
What is the House Edge?
House Edge is a mathematical advantage in games, usually given as a percentage that represents the average amount of profit the machine would expect to make in a long term. How it works? For example you make a bet at 50% win chance, you would expect to make x2 profit, but the machine will give you x2 minus House Edge Percentage. WixiPlay House Edge is only 1% (RTP 99%).
What is Provably Fair system?
Provably Fair system adds to the transparency of our games by verifying in a real time that each bet is mathematically fair and manipulation free. The system is based on cryptographic algorithm with hash functions, which are very difficult to decode or break. If the machine tries to manipulate the bet in any way the hash function would be changed and the bet would not be verified.
Can I get paid to promote WixiPlay?
The standard commission is 25% (Up to 50%) from 1% House Edge, which offers you a great opportunity to make extra money. You will forever receive commision from every player you refer. We give the percent of our House Edge away on every wagered amount of your referer, regardless of whether the bet is win or loss.
How can I get 50% affiliate commission?
We have a opportunity for affiliate marketers, if anyone gets over 500 referrals we will consider him/her as an Affiliate Marketer. We are offering 50% commission for affiliate marketers. When you reach 500 referrals, write an email at:
[email protected] Once you are approved as an affiliate marketer you will receive 50% affiliate commission with 1% House Edge.
I have found a bug, can I get paid?
Sure! We have already paid out more then 13 BTC for honest disclosures. Contact us immediately and you will get your reward, depends on the risk level of your bug. Please note that HTML bugs and errors in localization do not qualify for a bounty.
Do you have a mobile version?
Yes, WixiPlay is friendly with mobile devices.
Do you have faucet?
Yes, we have three Faucet systems. Zero Balance Faucet 0.00000100 BTC (For every "Zero Balance Faucet" you get , the timer for the next faucet will increase with 30 seconds, the timer starts with 2 minutes so if you take one faucet you will have to wait 2:30 minutes to take the next one and so on) to get this faucet , your balance/vault must be 0 Faucet funds restrictions : add to vault, send tip, make rain, exchange.
Hourly Faucet 0.00000100 BTC Maximum 10/24h (You can take the "Hourly Faucet" at 60 minutes difference from last hourly faucet. This faucet amount gets higher with your level (example at BTC : 10 Satosi / Level) Faucet funds restrictions : add to vault, send tip, make rain, exchange. You can withdraw funds made with any faucet.
VIP / MOD Faucet (every 15 minutes) 0.00001000 BTC (VIP / MOD faucet can be taken every 15 minutes and has no restrictions)
How to increase Level?
The level increases according to the exp.
For every lottery ticket purchased you receive 2 XP. If your ticket is a winner:
With 3 winning numbers - 10 XP
With 4 winning numbers - 50 XP
With 5 winning numbers - 100 XP
The wager from Dice Game, Keno is transformed into XP points. 1 XP Point - 0.001 BTC Wager.
Level & XP Points
- Level 1 ( 0 - 5 )
- Level 2 ( 5 - 25 )
- Level 3 ( 25 - 70 )
- Level 4 ( 70 - 150 )
- Level 5 ( 150 - 275 )
- Level 6 ( 275 - 455 )
- Level 7 ( 455 - 700 )
- Level 8 ( 700 - 1020 )
- Level 9 ( 1020 - 1425 )
- Level 10 ( 1425 - 1925 )
- Level 11 ( 1925 - 2530 )
- Level 12 ( 2530 - 3250 )
- Level 13 ( 3250 - 4095 )
- Level 14 ( 4095 - 5075 )
- Level 15 ( 5075 - 6200 )
- Level 16 ( 6200 - 7480 )
- Level 17 ( 7480 - 8925 )
- Level 18 ( 8925 - 10545 )
- Level 19 ( 10545 - 12350 )
- Level 20 ( 12350 - 14350 )
- Level 21 ( 14350 - 16555 )
- Level 22 ( 16555 - 18975 )
- Level 23 ( 18975 - 21620 )
- Level 24 ( 21620 - 24500 )
- Level 25 ( 24500 - 27625 )
- Level 26 ( 27625 - 31005 )
- Level 27 ( 31005 - 34650 )
- Level 28 ( 34650 - 38570 )
- Level 29 ( 38570 - 42775 )
- Level 30 ( 42775 - 47275 )
- Level 31 ( 47275 - 52080 )
- Level 32 ( 52080 - 57200 )
- Level 33 ( 57200 - 62645 )
- Level 34 ( 62645 - 68425 )
- Level 35 ( 68425 - 74550 )
- Level 36 ( 74550 - 81030 )
- Level 37 ( 81030 - 87875 )
- Level 38 ( 87875 - 95095 )
- Level 39 ( 95095 - 102700 )
- Level 40 ( 102700 - 110700 )
- Level 41 ( 110700 - 119105 )
- Level 42 ( 119105 - 127925 )
- Level 43 ( 127925 - 137170 )
- Level 44 ( 137170 - 146850 )
- Level 45 ( 146850 - 156975 )
- Level 46 ( 156975 - 167555 )
- Level 47 ( 167555 - 178600 )
- Level 48 ( 178600 - 190120 )
- Level 49 ( 190120 - 202125 )
- Level 50 ( 202125 - 214625 )
- Level 51 ( 214625 - 227630 )
- Level 52 ( 227630 - 241150 )
- Level 53 ( 241150 - 255195 )
- Level 54 ( 255195 - 269775 )
- Level 55 ( 269775 - 284900 )
- Level 56 ( 284900 - 300580 )
- Level 57 ( 300580 - 316825 )
- Level 58 ( 316825 - 333645 )
- Level 59 ( 333645 - 351050 )
- Level 60 ( 351050 - 369050 )
- Level 61 ( 369050 - 387655 )
- Level 62 ( 387655 - 406875 )
- Level 63 ( 406875 - 426720 )
- Level 64 ( 426720 - 447200 )
- Level 65 ( 447200 - 468325 )
- Level 66 ( 468325 - 490105 )
- Level 67 ( 490105 - 512550 )
- Level 68 ( 512550 - 535670 )
- Level 69 ( 535670 - 559475 )
- Level 70 ( 559475 - 583975 )
- Level 71 ( 583975 - 609180 )
- Level 72 ( 609180 - 635100 )
- Level 73 ( 635100 - 661745 )
- Level 74 ( 661745 - 689125 )
- Level 75 ( 689125 - 717250 )
- Level 76 ( 717250 - 746130 )
- Level 77 ( 746130 - 775775 )
- Level 78 ( 775775 - 806195 )
- Level 79 ( 806195 - 837400 )
- Level 80 ( 837400 - 869400 )
- Level 81 ( 869400 - 902205 )
- Level 82 ( 902205 - 935825 )
- Level 83 ( 935825 - 970270 )
- Level 84 ( 970270 - 1005550 )
- Level 85 ( 1005550 - 1041675 )
- Level 86 ( 1041675 - 1078655 )
- Level 87 ( 1078655 - 1116500 )
- Level 88 ( 1116500 - 1155220 )
- Level 89 ( 1155220 - 1194825 )
- Level 90 ( 1194825 - 1235325 )
- Level 91 ( 1235325 - 1276730 )
- Level 92 ( 1276730 - 1319050 )
- Level 93 ( 1319050 - 1362295 )
- Level 94 ( 1362295 - 1406475 )
- Level 95 ( 1406475 - 1451600 )
- Level 96 ( 1451600 - 1497680 )
- Level 97 ( 1497680 - 1544725 )
- Level 98 ( 1544725 - 1592745 )
- Level 99 ( 1592745 - 1641750 )
What are the benefits of levels?
Players with higher level receive more coins from the Hourly Faucet.
What is Faucet Farming?
It's when you send your coins to another player in order to avoid the message of zero-balance and claim the faucet again.
Do you Allow Faucet farming?
No, Faucet farming is prohibited.
Promotions and Bonuses Questions
Any wager requirement for Cashback?
NO wager or level requirement to get cashback. All deposits over 99$ are eligible for cashback.
Conditions and rules :
Only your last deposit is available for cashback.
Your deposit should be at least 99$ in any currency.
Your Balance / Vault should be 0 before requesting the cashback feature.
Sending tips / rains / exchange after an cashback eligible deposit, will lead to losing rights to get cashback on that specific deposit where you broke this rule.
If you withdraw when you have an eligible cashback deposit you will lose rights to that chashback.
You are not obligated to follow these rules if you do not want 25% CashBack in case you lose your deposit.
For VIP members the minimum limit is different!
How Deposit Bonus works?
Conditions and rules :
To be able to get your deposit bonus you need to deposit at least:
0.009 BTC (50% deposit bonus)
0.006 BTC (100% deposit bonus)
0.003 BTC (200% deposit bonus)
Available on any cryptocurrency!
After you claim your deposit bonus, your balance will become a bonus balance with a wager requirement which is shown under the dice gamemode.
After you hit the wager requirement, your bonus balance will become a main balance and you can withdraw it.
To get more info about the deposit bonus, please click on the "Get Bonus" button (main page).
For VIP members the minimum limit is different!
How to become VIP?
There are 2 ways to become VIP. You can buy it in our Shop with WixiCoin. If you don't want to buy, you have a chance to win the daily/weekly contests.
What are the benefits of VIP?
VIP users are able to claim the VIP Faucet. They receive more coins from the Rain bot, Dice Chat game, the min. of cashback and deposit bonus is lowered.
Chat Questions
What are the chat rules?
1. Do not spam, flood, swear, insult or be offensive to other players.
2. Do not beg or ask for loans, rains or tips.
3. Do not post referral, advertising, pornography links etc.
4. Use the designated language channels accordingly. Click on Flag button at the bottom to change the room.
5. Do not jump around the rooms with the aim of rain farming.
What is Happy Hour Rain?
Happy Hour Rain is a bot that joins the chat for 1 hour, every day and offers to the most active players in chat, free cryptocurrency.
How can I join the chat rain?
The most active players and with the most messages sent between rains will be able to receive rain. Shared bets, empty emoticons, short messages like "hello", "good", "ok" etc. Do not count.
How to play chat games?
Several times a day, the Chat Games Bot becomes active. He will give you a number to hunt. For example 0000, when someone hits the number 0000, he has to share the bet in the chat first and he will receive the prize. The prizes are different every day and the games are active at random hour. The old bets, unshared bets are not counted and do not receive the rewards.
I've just registered, can I chat?
Your account must be level 1 at least to send messages in chat and private messages.
Account Questions
How can I secure my account?
Weak password can compromise your account security. Set a strong password using a variety of numerical, uppercase, lowercase and special characters to have greater protection. To make your account even more secure, we recommend enabling 2FA (Two-Factor Authentication) and set your e-mail address.
Can I have more than one account?
No, multiple accounts are not allowed. Having more accounts will result with a permanent ban on all of them.
What is a self-referred account?
Account, which was signed under your affiliate link by yourself in order to receive the referral earnings from betting.
I have lost the access to my account, what can I do?
If you have set an email address, you can recover the access using the recovery form, otherwise you should send a message to our support containing your IP address and last transactions in order to recover the access.
Deposits & Withdrawals Questions
How much time needed a deposit to be credited?
It depends on the cryptocurrency, a fee you set while submitting a transaction, a blockchain workload and a number of confirmations of the transaction. The higher fee you set, the faster it will be credited here. For some cryptocurrencies, we require higher confirmations count of the transaction.
Minimum deposit for each cryptocurrency:
BTC: 0.00010000
BCH: 0.00100000
DASH: 0.01000000
LTC: 0.01000000
DOGE: 0.01000000
USDT: 0.01000000
ZEC: 0.01000000
ETH: 0.01000000
USDC: 0.01000000
How much time needed a withdrawal to be processed?
The withdrawals are instant. But in some cases the withdrawal may be waiting for a manual aprovement, which may take up to 24 hours:
- For security purposes;
- We need to replenish the balance on our hot wallet;
- Wallet is not working properly and we need to fix it;
WixiCoin Questions
What is WixiCoin?
WixiCoin is a build-in free coin, which can be used to play games for practice. Currently, you can claim WixiCoin using the faucet. Notice, your WixiCoin balance must be zero in order to claim it from the Zero Balance Faucet.
Can I withdraw WixiCoin?
Unfortunately, it is not possible to withdraw WixiCoin at the moment, but we are working on it.
Can I exchange WixiCoin?
Unfortunately, it is not possible to exchange WixiCoin to another cryptocurrency at the moment, but we are working on it.
Gambling Questions
What are the minimum bet amount and maximum win amounts?
The minimum bet amount for each cryptocurrency:
Bitcoin (BTC) - 0.00000010
BitcoinCash (BCH) - 0.00000100
DASH - 0.00000100
Litecoin (LTC) - 0.00000200
DogeCoin (DOGE) - 0.05000000
Tether (USDT) - 0.00091709
Zcash (ZEC) - 0.00000100
Ethereum (ETH) - 0.00000100
USD Coin - (USDC) - 0.00091709
The maximum win amounts for each cryptocurrency:
Bitcoin - 0.5 BTC
Bitcoin Cash - 10* BCH
DASH - 50* DASH
Dogecoin - 1000000* DOGE
Ethereum - 10* ETH
Litecoin - 50* LTC
Tether - 5000* USDT
Zcash - 100* ZEC
(*) The limit may be changed according to the current exchange rate
Exchange Questions
What is the cryptocurrency arbitrage?
Cryptocurrency arbitrage means buying a cryptocurrency in one market and simultaneously selling it in another market at a higher price, profiting from the temporary difference in prices.
Is cryptocurrency arbitrage allowed here?
No, it is not allowed. Once we find that you are doing cryptocurrency arbitrage here, your account will be suspended and the funds will be held to cover our losses.
Responsible Gaming
At WixiPlay we offer a platform and services that enable our clients to enjoy gaming and betting. Our aim is to provide you with a safe, secure, regulated environment which will give you a pleasant and rewarding experience. We encourage our clients to use our services responsibly and in a reasonable manner.
Gambling is a popular form of entertainment and has been for many years. It is supposed to be fun and the majority of people gamble responsibly, within their means and for the right reasons. However, it is unfortunately possible to become dependent on gaming and gambling activities. It is important to be able to recognize the signs that may suggest you have a gambling problem. If you are spending too much time gambling, spending money you need for other purposes, or you find that your life is negatively affected by your gambling, then you should take action.
WixiPlay takes responsible gambling very seriously and if you have any concerns about your gambling habits then we urge you to seek advice from accredited organizations that can help, or contact us to take advantage of the many options we offer our customers to limit their gambling, gaming or betting.
On request, we will close any account for a minimum period of 6 months during which time it will not be possible for the account to be re-opened for any reason. You can close your account under our responsible gaming self-exclusion policy at any time by contacting our Customer Support team or by emailing
[email protected] with the username or registered email details of the account you wish to close. Upon expiry of the self-exclusion period you may request to re-open a closed account by contacting our Customer Support team or by emailing
[email protected] with the details of the account you wish to re-open. All requests to re-open a closed account will be reviewed by the Operator. Accounts closed as part of our self-exclusion policy cannot be re-opened for any reason until the self-exclusion time period has expired.
If you have requested us to close your account indefinitively your account cannot be opened for any reason whatsoever. We will use all reasonable endeavors to ensure compliance with our responsible gaming self-exclusion policy. However, you accept that we have no responsibility or liability whatsoever if you continue to deposit and wager using additional not previously disclosed accounts or if you open up a new account with substantially the same personal registration information, albeit inputted into the registration form in a different way. Upon self-exclusion all future wagers, Bonus funds and entries in any promotions will be forfeited. We will not be able to reinstate these if the account is reopened after the self-exclusion period.
We want you to enjoy our services without negative connotations and offer the following advice for avoiding undesirables consequences in your gaming and betting:
Treat your betting and gaming as a form of entertainment and use money that you have set aside for your entertainment
Do not bet or wager amounts larger than you are comfortable with
Do not bet or wager with money you cannot afford to lose
Do not chase your losses
Do not let your betting and/or gaming take up time that you would usually spend on other activities